_contact: enquiries@backspaceconsulting.co.za
| +27 71 677 0274
Improve your return on investment, reduce development and deployment time for online services and guarantee happier customers.
We work with you and your company providing consulting services, rapid prototyping and end user testing to bridge the gap between your online and mobile strategies and your customers’ goals. We can help you get up and running faster.
Match your vision to your customers’ end goals by make usability and accesibility key focuses of your online strategy. We are, first and foremost, a usability consultancy. Our aim is to help you see the potential of your company’s online presence through the eyes of your customers’ goals and desires.
See results in 3 days. We take your user journeys, content and design approach and build a working prototype. A working prototype enables all the key stakeholders to view and interact with an online service or application before a line of code is written. This saves, time, effort and money while guaranteeing a closer joint view of the project by all involved.
Test your prototypes or end products to fully appreciate the wide range of behaviour a user or customer may employ when engaging with your service. We employ a wide range of user testing from persona development to lab based tests and interviews with potential users. From this we can make recommendations for improving the user experience from content changes to navigational shifts based on your business priorities as well as principles of best practice.
Some time in the recent past I read that clicking the backspace key on a keyboard made up for around 40% of online navigation.
Oct 08, 2009 | read article
Prototyping is a visual representation of the end goal – something for all the stakeholders to cling to and believe in prior to development even beginning.
Oct 06, 2009 | read article
Prototyping, both high fidelity and low fidelity, can make designing and developing online applications and services a doddle.
Sep 30, 2009 | read article
To some I will be preaching to the converted, but for those of you new to online usability, may I introduce Steve Krug and his vital work Don’t Make Me Think. This pint size book has been my saving grace on many occassion, especially when I face a task of monumental proportion: a website with [...]
Sep 16, 2009 | read article
